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Focusing on you, the customer, Gillece Services knows that the Plumbing systems that we serve are at the very heart of your home. When you need service, you need an experienced, reputable and reliable company that will deliver on its promises. At Gillece, our customers’ needs come first!
Our Gillece Pittsburgh Plumbing Pledge:
Plumbing problems are often unexpected and always undesirable. We’ve all been there – the kitchen drain backs up, the toilet is not working, there’s a sudden water drip or leak from out of nowhere – these are times when you need things fixed quickly and done right the first time! And you should expect your plumber to be a friendly, professionally trained, skill-certified technician who can solve and manage all of your Plumbing needs with top-notch customer service within the same day of your phone call. At Gillece, we expect and accept nothing less from our Plumbers and Customer Service Specialists.
Our commitment to customer service is based upon a strong sense of urgency. We provide service to customers when it’s convenient for them by offering evening, weekend and holiday service at no additional charge. This is the difference between Gillece Plumbing Services and others in the industry, where it’s standard for customers to only receive service during regular business hours and to be charged premium rates for after-hours and weekend calls. Gillece Plumbing Services is fully staffed with both office and field personnel seven days a week, 365 days a year, around the clock! And, there’s never an additional charge for our Same Day Service Guarantee!*
From your initial phone call requesting service, to the reassuring dispatcher that keeps you informed of the progress of your call, every Gillece employee is focused on resolving any and all apprehension that you might be experiencing. A qualified, well-trained Plumber who is both technically proficient and trained in customer-service and communication skills will arrive at your front door in a timely manner. This further eases concerns and leaves you secure in the knowledge that you have chosen the right Plumbing service provider to trust with your home and family.
These inconveniences can bring life as you know it to a standstill, or just really make life difficult – clogged drains, backed up drains, toilet not flushing, toilet won’t stop running, dripping faucet, leaking pipe, sewer back-up, low water pressure, high water pressure, and more. Gillece services and maintains the bathroom, kitchen, laundry, drains and sewer, gas and water lines – just ask!
Gillece Services, a proud, family owned and operated, Pittsburgh-based Plumbing business, hires and trains only the most qualified Plumbers available. Owner Tom Gillece (Sr.) built the Gillece company around high-quality Plumbing services and products that remain the very foundation of our tenured, 30+ year company. We confidently employ Plumbers that we ourselves would and do want working in our very own homes. Also, we know that all Plumbing problems do not occur 9-5 Monday through Friday, which is why we make our Plumbers available 24 hours a day, 7 days a week. That includes evenings, weekends, and holidays. And we will be “There The Same Day Or You Don’t Pay*” – Guaranteed!
Plumbing problems in your home need repair service fast! There are a number of plumbing problems that can arise and bring your household’s functionality to a standstill. From the bathroom, kitchen, and laundry room, to your drain and sewer, water heater, or gas and water lines, Gillece Plumbing Repair Services can address and repair any problem that might occur. A Gillece Plumbing Repair Technician can work on toilets, tubs, showers, drains, sinks, Jacuzzis and more, should you experience a leak, a clog, odor, etc. If your garbage disposal backs up or a plumbing issue occurs with your dishwasher, Gillece Plumbing Repair is here for you. Gillece Plumbing Repair Technicians can work on your drain and sewer with special inspection equipment, as well as on your water heater and gas and water lines.
Gillece Plumbing Repair Technicians understand that plumbing problems are usually the most burdensome and the ones that need addressed right away. Not only can we get to your home the same day*, but our plumbers are experienced in all areas of plumbing repair, maintenance, or replacement, and they handle your problem with professional expertise.
Gillece Plumbing Repair Services can be reached by a customer in a moment’s notice to assist with any plumbing repair. All you have to do is make the call- Call Gillece! Your call sets off a domino effect that prompts Gillece to set a goal to reach your home as soon as possible and at your convenience, getting your plumbing repair problem restored and your life back to normal.
After your initial call to Gillece, a Customer Service Specialist obtains and reviews all information secured from you before rushing your call back to the Gillece Operations Department. From there, Gillece Operation Specialists strategically locate the most qualified Gillece Plumbing Repair Technician within the closest proximity to your home to get to you during your requested time or as soon as he is done with his current or next job, whichever may come first.
Remember, Gillece can be reached and will take your call and come to your home 24 hours a day, 7 days a week 365 days a year, including evenings, weekends and holidays! All Gillece Plumbing Repair Technicians are experienced, licensed, trained, skill-certified, and background checked.
At Gillece Services, our 100% No-Complaint Satisfaction Guarantee for Pittsburgh Plumbing Repairs means we guarantee that repairs on equipment are fixed right or the repair is free.* If a repair fails during the related season, we will repair it again for free.* At Gillece Services, our customers’ thoughts and reviews mean everything, which is why we uphold our 100% No-Complaint Satisfaction Guarantee Policy with every service, repair, or replacement. Nothing is more important to us than a customer’s happiness. We keep your home working for you!