EZ Micro Solutions

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TotalRPM Management is designed to reduce your costs, increase your profits and mitigate business risk. We partner with you as your IT department, allowing you to focus on running your business, not your technology. Our service plans are based on a flat monthly fee allowing you to budget your IT costs annually.

Statistics have shown that, of companies experiencing a major loss of computer records, 43% never reopened, 51% closed within two years of the loss, and a mere 6% survived over the long-term. For small and medium-sized businesses in particular, these statistics suggest the necessity of a robust data backup and recovery solution.

For most businesses today, e-mail is the mission-critical communications tool that allows their people to produce the best results. You need to protect your email communications from spam, phishing scams, viruses and other internet pollution.

Unlike most IT service companies, we are not in the business of billing hours and making our clients pay while we learn. Our proactive service and flat fee model ensure that all the risks associated with problem resolution fall on our shoulders and not yours. We achieve this by leveraging our NOC, our team of specialists, leading edge technology, and highly refined processes for systems management. All of our Managed Services are backed by a clearly defined Service Level Agreement, and we provide ongoing reporting so you know exactly what you are getting for your money.

1. Our #1 priority is to gain the trust of our clients.
2. Our technicians are qualified, professionals with years of real world experience.
3. We GUARANTEE to provide you with the most cost-effective solution to your problem.
4. We GUARANTEE your satisfaction or its FREE.
5. Depending on the complexity of the project, we can schedule system upgrades and fixes after normal business hours to save you thousands of dollars in lost productivity.
6. We are big enough to handle just about any computer job, and small enough to still provide you the individual attention you deserve.
7. We give flat rate project pricing. Unlike other computer support companies that give you an estimate with an hourly rate, well generally give you one flat rate for a project and guarantee to deliver your solutions without charging a penny more.
8. We listen first, and offer solutions second. No one knows your network better than you.
9. We are far less expensive than hiring full-time computer support staff.

Strategically partnered with leading IT manufacturers, EZ Micro Solutions offers a complete portfolio of cost-efficient technology solutions allowing your organization to focus on your business without managing multiple suppliers. Where a solution makes sense to use another companys services to give the best results for our customers, we can help with the procurement and screening of 3rd party companies. Since weve been in business for 15 years, we know many of the players out there along with their strengths and weaknesses so you dont have to learn the hard way.In Eastern PA and Northwestern NJ, organizations are depending on reliable and scalable IT infrastructure to meet the demands of today's economy. EZ Micro Solutions helps clients determine which technology will be most effective in providing maximum productivity needed for their employees and customers.

EZ Micro Solutions 2670 Lehigh St. Whitehall, Pennsylvania (610) 264 - 1232